Privacy Policy
Privacy Policy
Last Updated: June 2026
1. Introduction
Welcome to the Venus Jewellers website, operated by Venus Jewellers LLC ("Company," "we," "our," or "us").
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we may collect, use, disclose, and safeguard information when you visit our website, contact us, submit an enquiry, or otherwise interact with our online services.
By using our website, you acknowledge the practices described in this Privacy Policy.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
Full name Email address Phone number Information submitted through contact or enquiry forms Details provided when communicating with us through WhatsApp, email, or other available communication channels Any other information you voluntarily provide to us Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, such as:
Device type Browser type and version Operating system IP address Pages visited and interactions with the website Referring website or source General usage and performance information
This information may be used to maintain website security, understand website usage, diagnose technical issues, and improve the overall user experience.
3. How We Use Your Information
We may use the information we collect to:
Respond to enquiries and customer requests Provide information about our jewellery, products, and services Communicate with you when requested Process and manage customer enquiries Improve our website, products, and services Monitor website performance and resolve technical issues Maintain the security and integrity of our website Prevent fraudulent or unauthorized activity Comply with applicable legal and regulatory obligations
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality, understand how visitors interact with the website, and improve performance and user experience.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality or performance of some parts of the website.
Where required by applicable law, we will request your consent before using non-essential cookies or similar technologies.
5. Third-Party Services
We may use trusted third-party service providers to support the operation, hosting, security, analytics, communication, and functionality of our website.
These third parties may process limited information as necessary to provide their services and are subject to their own privacy practices and policies.
Our website may also contain links to external websites or services. We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
6. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information.
We may disclose information in limited circumstances, including:
To trusted service providers that help us operate and maintain our website or provide our services When required to comply with applicable laws, regulations, legal processes, or government requests When necessary to protect the rights, safety, security, or property of Venus Jewellers, our customers, or others In connection with a merger, acquisition, restructuring, sale of assets, or other business transfer
7. Data Security
We implement reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic storage system, or method of transmission over the internet can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted through or stored in connection with our website.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:
Respond to and manage customer enquiries Provide requested services Maintain appropriate business records Comply with applicable legal and regulatory requirements Resolve disputes Protect our legal rights
When personal information is no longer required, we may securely delete or anonymize it where appropriate and legally permitted.
9. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:
Request access to personal information we hold about you Request correction of inaccurate or incomplete information Request deletion of your personal information where applicable Withdraw consent where processing is based on consent Object to or request restriction of certain processing activities
To exercise any applicable privacy rights, please contact us using the details provided below.
We may need to verify your identity before processing certain requests.
10. Children's Privacy
Our website is not specifically directed at children, and we do not knowingly collect personal information from children in violation of applicable law.
If we become aware that personal information has been collected from a child contrary to applicable legal requirements, we will take reasonable steps to delete the information.
11. International Data Processing
Some of our website service providers may process or store information in countries outside the country where you are located.
Where required by applicable law, we take reasonable steps to ensure that appropriate safeguards are in place for the protection of personal information transferred internationally.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, business practices, technologies, or applicable legal requirements.
Any updates will be published on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact us:
Venus Jewellers LLC Email: info@venusjewellersuae.com